How does a return work for consumers?

Please register your return using the form below, and you will receive a return label via email for the return shipment.

If you don't want to wait, you can also send your return directly to:

ECRON Technologies GmbH
Marburger Straße 2
57334 Bad Laasphe

We will refund the value of the goods promptly after the arrival and inspection of the shipment at our facility. If possible, please include a copy of the delivery note or invoice with the return – this will make processing the return easier for us.

Business customers, please use the "Request RMA" tab in the service navigation.